Privacy Policy

1) Information We Collect

We may collect the following information:

• Name
• Phone number (including WhatsApp)
• Email address
• Booking details (date, time, tour type, number of guests)
• Messages you send us (WhatsApp, email, contact form)
• Payment confirmation details (we do not store full card details)

2) How We Use Your Information

We use your data to:

• Confirm and manage bookings
• Send important tour updates and instructions
• Provide customer support
• Process payments and refunds
• Improve our service quality

3) Sharing Your Information

We do not sell your data.

We may share limited data only when necessary with:

• Payment providers (to process transactions)
• Booking platforms (if you booked through a third party)
• Legal authorities if required by law

4) Marketing

We may send promotional messages only if allowed by law or if you opt in. You can opt out anytime by contacting us.

5) Data Security

We take reasonable security measures to protect your data. However, no online system is 100% secure.

6) Data Retention

We keep personal data only as long as needed for:

• Bookings and customer service
• Legal, accounting, and tax compliance

7) Your Rights

You may request to:

• Access your personal data
• Correct inaccurate data
• Delete your data (where legally permitted)

8) Cookies

If our website uses cookies, they may be used to improve performance and user experience. You can disable cookies in your browser settings.

9) Third-Party Links

We may link to third-party platforms (payments, social media, booking sites). We are not responsible for their privacy practices.

10) Contact

If you have questions about this Privacy Policy, contact us: